September 29, 2014 at four:16 pm I’m at this time stationed at luke afb in Arizona . I had a foul flat tire so I went into the Firestone on foundation. I inquired about my tire and so they told me it required to get replaced but they did not have my tire key in shop so they had to get it. Two days later that new tire that they placed on which i paid 189 dollars for goes flat.
Community BEWARE they may choose your money for absolutely nothing! BBB are going to be contacted but I will provide you with an opportunity with initially reaction. No reaction, class motion just may possibly wake you people up and i am absolutely sure I'm not the one 1.
March 28, 2016 at 6:fifty am Hi I experience as if Firestone are lots of rip off scam artist . I bought four tires from them to get a 2012 Buick Regal which the push practically nothing like the ones I'd on their own feels like I am driving a truck now not pleased about that I paid out 900. know thoughts you I've a 2012 Buick Regal for 2 decades by no means experienced a challenge until I went to Firestone in black wood in ,they told and confirmed me I'd a nail in my remaining rear tire I'd not Been wherever so how did I receive a nail in my tire ,weekly later I need hub bearings changed and they wish to cost me seven hundred $ wtf all this in a months time is Anybody looking through these complaints or what .not superior not happy experience ripped off.
May possibly ten, 2017 at nine:11 pm Hello..I'm getting a concern with this particular Firestone. Took my car in for repair service. Was told it needed a radiator. Right after bought auto again, driving on 65 south, gasoline pedal went to the floor. Heading nearly ninety five miles one hour and brakes wouldn't quit it. I eventually had to put car or truck in neutral then put it in park..the. shut it off to stop it. I used to be Practically killed and could have killed anyone. Simply call Firestone. They have been designed to be sending tow truck but despatched technician who worked on my motor vehicle. He experienced knocked the gas pedal latch or something unfastened. I had been a anxious wreck and still to today. No person from Firestone Management named me to check out if i was Okay or nearly anything. I known as the District Supervisor possibly and corporate. The District Supervisor stated he would reimburse me to just take it to Supplier to acquire checked. In advance of i could get it it shut down on me. Had it towed to a different Firestone spot at my price. Then they states i wanted a fuel pump.
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Following choosing up my motor vehicle I chose to consider the Courtesy Check checklist after going residence, which I never ever do since I dependable them to tell me about what’s going on and to deal with it. They have to use some type of Magic eight Ball in the course of this “Courtesy Look at”. The 1st clue was the washer fluid was marked off within the inexperienced Okay box. My washer fluid was completely empty when I brought it in and Go Here wouldn’t even squirt. The oil amount box was marked off in the red box by using a hand published Be aware that said “small 1q”. I couldn’t understand why go to my blog this wouldn’t have already been talked about to me in the course of that to start with cellphone connect with. I checked the oil degree myself, and it had been great.
Nicely my automobile commenced leaking oil and creating a sound and it is currently for the dealership. Firestone didn't put the drain plug back again in and to this point it’s costing me $490! I’m beyond pisses. With any luck , it’s not worse And that i’m planning to make some heated calls.
Things that your service advisor didn’t advised me, things that you fellas have been suppose to tell me and make an effort to correct them. Your employee`s indifference toward your buyers and their stability absence significant time.
February 3, 2016 at ten:14 pm you can check here I sent the next information to Firestone complaints, but am unsure exactly where I really sent it. I am sending it for you likewise. I have a 2000 Nissan Quest. I visited Auburn Firestone on Various events. Regarding the go to which i took my motor vehicle in simply because my Look at motor gentle was on, I bought an independent diagnostic, so Once i was instructed which i visit site required A serious tune up to resolve the problem of a misfire, I didn't argue While my car or truck experienced no indicator of lacking. It had been driving effortlessly. I was unhappy While using the try this web-site repairs which were carried out to my car for the reason that when I got it back again, it had been jumping and making a sound that it was not producing before restore. It seemed like knocking. I turned my car around and went back again. I explained to the consultant that some thing was Erroneous as the van was now knocking. They arrived out and said that they did not hear anything. I drove absent and arrived back all over again. I insisted they drive the auto. The tech drove the motor vehicle and informed me which i have to have the gasoline filter, oxygen sensor and knock sensor modified in an effort to accurate the problem that it didn't have before the big tune up.
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Be sure to individuals become involved so we can exhibit them This really is unacceptable and they can not get absent with continuing to cheat their buyers and may pay out us back again for the time we happen to be struggling to push our vehicles.maintain Firestone accountable!
Unfortunately, as delighted as I am with their client service, I am even now incredibly annoyed at the sequence of occasions primary as much as receiving the concern fixed.
just needed to Allow you know how upset i am with the service supplied at shop#028398. My service advisor was Joshua.
October 13, 2016 at eleven:49 pm This is often my 3rd journey to Firestone and I purchased my battery from Firestone 6 months back. They explained it absolutely was guaranteed. Brought it on Tuesday to have it checked. they explained it had to be checked and billed. my eighty two yr outdated mother was there within the chilly Firestone for at least 3 several hours as well as a fifty percent til it was entirely charged. It was in great condition they stated. I drove the vehicle the next day to work. Coming property that night time at nine:30pm the car stalled on me and hardly just scarcely made it to my car parking zone at my apartment, thank God. and died on me. Next working day I referred to as and explained to the agent at Firestone what occurred I needed to go ahead and take battery “all over again” and he claimed he had to have it recharged. I essentially needed a NEW battery as promised. No, but no I need an alternator in addition to a fuse And that i and my valuable Mother must wait around at the least four hours extra so which the man can go across town to acquire them and put in the items.