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After it was changed we then experienced a whining noise. We returned they stated it must be faulty, wow One more faulty portion???? So they changed it. Identical detail once more, we returned they greased it up, many thanks with the coverup boys it doesn’t take care of the situation!!!! After a few days it’s even worse now, whining and also the squealing is back. So below I sit with it from the shop with a bunch of morons who do not know the things they are doing! I’m past mad and upset, we’ve had to work all over rides and what not about 5 periods now And that i wager they don’t resolve the damn point once more these days. SOmeone must do one thing right here.

Some feeling of legal responsibility must be felt not well it’s been four months. (1 thirty day period extra in defensive tone)This could have been my people lawyer sending this e-mail. If this was my organization I might have confident my buyer This might be looked after no cost and straight away with a few sincere apologies . And assurance that it wouldn't transpire once more possibly free of charge oil modify (what at any time. ) This service encounter has actually been very disappointing and seems to be systemic with all firestone from what I’ve been looking through on the web. I hope this electronic mail will give the fact Verify your purchaser service wants for the reason that I used to be a admirer of your tires. But activities such as this are commonly not recoverable.

I’ve been a customer of Firestone for over 24 several years which year I have already been handled horribly and ripped off by both equally local stores. I still left a voicemail for Tim Barber at corporate on Thursday September 28th and even now have not read again from him.

The brake fluid box was marked in the yellow box as proposed, plus the copper PPM had been circled at 30. The brake fluid in my car or truck was flushed about one,000 miles before this visit, and it'll be good to go for some time.

December two, 2014 at one:26 pm I've had a Terrible encounter with firestone in st.Paul Mn.I merely questioned that my fuses be checked as my heat went out.two personnel checked my fuses and said they had been all in Doing the job buy and there was none missing which direct me to think it was my blower then designed an appt for me to convey my automobile to another Firestone which would have cost me approxately five hundred.00.I then brought my automobile to a different mechanic store and described to them it Wasn't the fuses,it had to be the they went to put the blower in,one of many lights was not Operating.they put the fuses in and guaranteed plenty of the warmth began blowing which triggered the supporter to break.this was a six.00 occupation which includes now changed into An important difficulty. I them referred to as and spoke to Dana who holds a management place which I did recored the dialogue through which she preceded to inform me which the gentleman that were below my hood and inside my motor vehicle weren't competent or expierienced enough to tell me if my fuses ended up Performing or not.

Then refused to present me his very last identify. I informed I just want right a letter reference to higher management about my worry. I will never commit a greenback with a firestone. For those who have those sort of personal Operating inside a location of services. The thing is why retail store are shut. We have other corporation automobiles they won't be gettiing our organization. It isn't about rebate, now it is about the services

Effectively my motor vehicle began leaking oil and building a noise and now it is on the dealership. Firestone did not place the drain plug back in and so far it’s costing me $490! I’m past pisses. With any luck , it’s not even worse And that i’m intending to make some heated phone calls.

Things that your service advisor didn’t explained to me, things that see here you guys have been suppose to tell me and attempt to repair them. Your worker`s indifference towards your prospects and their security absence massive time.

Buff my rims. I advised that weekend supervisor and carried out that Saturday and identified that it had been deep scratches and couldn’t be buff. That was why he was contacted. Proposed that he could refund $ninety six and many transform. Robert Store supervisor then invited me to look at a number of

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Took my vehicle throughout the road to Monro Muffler & Brake service which fastened all The difficulty in about an hour.

Then they changed the steering damper/steering stabilizer and requested if I needed to exchange my powersteering gear box which I don’t see how that could lead to shaking in my vehicle I said not at this moment so I picked it up and soon as I pulled outside of parking zone it had been continue to undertaking precisely the same detail. So I will will be using it again these days given get redirected here that I've all the warrantes with them I really feel like they are just googling the challenge I explain to them and repairing the very first thing that pops up and sooner or later they'll determine it out after I’m in debt.

From genesis to revelation I am aware the truth, this worker knows the hurt that why he inflected it for that pupose ache and my review here mental anxiety within the mind, this not be tolerated at all

” Occur to understand there was a nail in my rear drivers aspect tire. I used to be heated!! I’ve been going to that Firestone for the final 10 several years. What produced matters worst was it took half-hour for them to put a completely new tire in. I've two daughters, a four and 9-year-previous. Safety was my most important issue, I’ve been a faithfully recurring customer for over 10 years with Firestone and was prepared to purchase a completely new tire to interchange the outdated 1. Not simply was I wanting to buy a different tire, but The truth that the technician blatantly lied about checking out a concern that I had Together with the motor vehicle. That designed me marvel how many other service requests that I had asked for was in no way executed. That to me was incredibly unprofessional. I however have the invoice stating that they experienced checked the tire. I called the retailer supervisor and company to complain with regards to the Terrible knowledge, but Very little was done about the situation. Won't ever suggest or return to Firestone again.

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